GoodBidders

Introduction

GoodBidders ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, company name
• Payment Information: Credit card details (processed securely by our payment provider)
• Product Data: Inventory information, product photos, listing details
• Communications: Emails, support tickets, feedback

1.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type
• Usage Data: Pages visited, features used, time spent
• Log Data: IP address, access times, error logs
• Cookies: Session cookies, preference cookies, analytics cookies

2. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Personalize and improve your experience

3. Information Sharing

3.1 We Share Information With:

• Service Providers: Companies that help us operate our Service (payment processors, hosting providers, analytics services)
• Marketplace Platforms: When you connect to eBay, Amazon, or other marketplaces, we share necessary listing data
• Legal Requirements: When required by law or to protect our rights

3.2 We Do NOT:

• Sell your personal information to third parties
• Share your data for advertising purposes
• Rent or trade your information

4. Data Security

We implement appropriate security measures including:

• SSL/TLS encryption for data in transit
• Encrypted data storage
• Regular security audits
• Access controls and authentication
• Employee training on data protection

5. Data Retention

Data Type	Retention Period
Active Account Data	Duration of account + 90 days
Product Photos	Per plan (2 months - 1 year)
Transaction Records	7 years (legal requirement)
Support Communications	3 years
Analytics Data	2 years

6. Your Rights

6.1 You Have the Right To:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a structured format
• Opt-Out: Unsubscribe from marketing communications

6.2 How to Exercise Your Rights

Contact us at contact@goodbidders.com to exercise any of these rights. We will respond within 30 days.

7. Cookies

7.1 Types of Cookies We Use:

• Essential Cookies: Required for the Service to function
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our Service

7.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect Service functionality.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using our Service, you consent to this transfer.

11. California Privacy Rights (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to equal service and price

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR including:

• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority
• Right to restriction of processing
• Right to object to processing

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for material changes

14. Contact Us

Last Updated: December 15, 2025 | Version: 1.0
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